FAQ
Have questions? We're here to help with product information, orders, shipping, and caring for your Bot Egg Remover
Orders
Find answers to the most common questions about purchasing, shipping, and receiving your order.
How do I place an order?
Ordering is easy. Simply choose your preferred pack size, add it to your cart, and complete checkout. You'll receive an order confirmation by email once your purchase is complete.
How can I track my order?
Once your order has shipped, we'll send you a confirmation email with tracking information so you can follow your delivery.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us as soon as possible at info@cinsanecreations.com so we can help resolve the issue.
Returns & Product Support
We want you to feel confident in your purchase. If you have questions or concerns, we're happy to help.
What is your return policy?
If you experience an issue with your order, please contact us promptly. We'll review each situation individually and work with you toward a fair resolution.
How do I care for my Bot Egg Remover?
Wipe the tool clean after each use and store it in a dry location to help maintain its quality and performance.
Can the Bot Egg Remover be used on other animals?
Yes. While it's designed primarily for horses, it may also be used on other livestock with similar grooming needs.
What are horse bot flies?
Horse bot flies are a specific type of insect that use equine (such as horses, donkeys, and mules) to lay their eggs and host their larvae. They glue tiny yellow-colored eggs in the equine’s coat typically along the forelegs, chest, belly or flanks.
Why are bot eggs dangerous for horses?
When a horse or other equine ingest the eggs laid from a bot fly, the eggs begin to hatch within the animal internally. The licking/scratching of the eggs triggers hatching and burrowing within the gums and tounge before migrating to the stomach where they will then attach themselves to the lining. This cycle can lead to sores and irritation in the mouth, ulcers and stomach damage, malnutrition and even colic.
Do bot flies bite horses?
Bot flies generally do not bite horses. The buzzing and aggressive egg laying can cause be irritable and cause a spook like behavior.
Does removing the eggs replace deworming?
No. Egg removal and veterinarian recommended deworming work together as part of complete prevention plan.
Why should I remove bot eggs?
Removing bot eggs eliminated the life cycle of the bot fly and prevents equine from ingesting the eggs.
Can a brush remove bot fly eggs?
No. Eggs are glued to the hair and require something more to remove them. So buy Botcha now!
Do bot eggs burrow through the horse's skin?
Horse bot eggs generally enter through the mouth- not through the skin.
But they burrow through the skin on livestock (cattle).
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